UK orders placed before 5:00pm and fulfilled from stock will normally be dispatched on the next working day by Royal Mail 1st Class, but can be up to 5 working days for non stock, or out of stock, items. Some heavier or longer items will be sent by 2nd class mail or by Royal Mail Parcels. Internet placed orders will receive an email, advising despatch has taken place..
If we are out of stock on a particular item, we will delay the whole delivery where we expect the item to come into stock within 7 days. We will e-mail you if this is likely.
We will deliver part orders where the majority of the items on the order are available, and the outstanding items are unlikely to come into stock within 7 days. In this case we will invoice for the whole order including the items out of stock, and advise you of this on the invoice. The balance of the order will be delivered without additional delivery charges.
We use Royal Mail 1st and 2nd Class or Royal Mail Parcels for heavier or longer cartons for UK mainland deliveries. International orders are shipped by Airmail with a maximum weight of 2 Kg.
The cost of the UK service is based on the order value of the items sent and will be automatically added on the order form, as follows:
|...Up to £12||£1.95 (£1.62 ex. VAT)|
|...£12.01 - £30||£2.95 (£2.46 ex. VAT)|
|...£30.01 - £75||£3.95 (£3.36 ex. VAT)|
|...£75.01 - £150||£4.95 (£4.21 ex. VAT)|
|...£150.01 - £250||£5.95 (£5.06 ex. VAT)|
|...£250.01 and above||Free|
The best way to see the delivery charge is for you to go through the buying process but stop at the point where you are requested to confirm your purchase. At this stage the delivery charges will have been added to the total cost, including VAT.
These delivery charges are based on the weight of the goods. The best way to see the delivery charge is for you to go through the buying process but stop at the point where you are requested to confirm your purchase. At this stage the delivery charges will have been added to the total cost. We use the VAT content to cover the additional delivery costs.